Support
Most answers are right here. If yours isn't, write to us and we reply by email.
Quick answers
Most questions are answered here in under a minute.
Where are my rewards?
Every reward lands as pending first and matures about 90 minutes later. Maturing gives faucets a short window to reverse mistaken or duplicate claims, so what you see as available is really yours. Track pending and matured amounts on your dashboard.
When are rewards redeemed?
USDC is redeemed automatically, every hour, at the top of the hour, once your available balance reaches 1,000 DP. There are no fees: your full balance is redeemed. It runs once you have a verified USDC address and auto-redeem is on in Redeem. PayPal and gift cards open soon, from 1,000,000 DP.
Why is a reward reversed?
A faucet can reverse a reward during the maturing window, usually because the claim was flagged as a duplicate, failed its own checks or was sent by mistake. Reversed rewards never leave your available balance, because they were never in it. If a faucet reverses often, its page shows that so you can decide whether to keep using it.
How do I connect a faucet?
Open the faucet from Faucets and choose Sign in with Drips. You'll see exactly what the faucet can do (send rewards, see your display name) and approve it once. From then on, rewards arrive in your Drips account within seconds of each claim.
Why can't I sign in to my account?
If a check restricts an account, signing in to it shows a page with the account's support reference and a form to ask for a review. We don't say which check it was, so it can't be worked around. Redemptions stay paused while an account is restricted, and a review is not a promise of reinstatement.
How do I close my account?
Go to Settings, Danger zone, and confirm with a security code. You're signed out everywhere and your faucets are disconnected at once. For 30 days your points keep being redeemed to your verified USDC address, and signing in cancels the closure. After that, what's left goes back to the faucets that paid it, and your profile and face data are removed.
How do I delete my face data?
Go to Settings, Security, and choose Delete face data. It takes effect right away, and you can do a new face check later if you want to.
Does Drips hold my money?
No. Drips doesn't hold money or take deposits. Drip Points are reward points you collect from faucets, and you can redeem them for a reward of your choice, like USDC, PayPal credit or a gift card.
Send us a message
Include what you expected and what happened. We reply by email.
System status
Checking…
Payouts run every hour
Email us
[email protected]For faucet operators
Integrate Sign in with Drips
Reward your users with Drip Points in three steps, with no reward infrastructure of your own.
- User signs in with DripsOne tap on your site. You get a stable, payable identifier and their display name.
- You POST rewards to DripsOne request per claim. We record it as pending and it matures 90 minutes later.
- User gets DP instantly, redeems hourlyRewards show up in their account within seconds and can be redeemed every hour.
Ready to integrate? Pick Faucet integration in the form and we'll send you the docs and a sandbox key.